Customer service

(877) 894-8232

Hours of operation

8:00 a.m. — 5:30 p.m. Monday – Friday

Resources

• Click here to access the CADENCE user guide and additional resources
• eFactor Log In (former platform): http://reports.ucfunding.com/efactor/

2024 Holiday Closures

• New Year’s Day – Monday, January 1st
• Martin Luther King, Jr. Day – Monday, January 15th
• President’s Day – Monday, February 19th
• Good Friday – Friday, March 29th (noon closure)
• Memorial Day – Monday, May 27th
• Juneteenth – Wednesday, June 19th
• Independence Day – Thursday, July 4th
• Labor Day – Monday, September 2nd
• Veterans Day – Monday, November 11th
• Thanksgiving Day – Thursday, November 28th
• Day After Thanksgiving – Friday, November 29th
• Christmas Day – Wednesday, December 25th