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Customer service

(877) 894-8232

Hours of operation

8:00 a.m. — 5:30 p.m. Monday – Friday

Resources

  • Click here to access the CADENCE user guide and additional resources
  • eFactor Log In (former platform): http://reports.ucfunding.com/efactor/

2024 Holiday Closures

  • New Year’s Day – Monday, January 1st
  • Martin Luther King, Jr. Day – Monday, January 15th
  • President’s Day – Monday, February 19th
  • Good Friday – Friday, March 29th (noon closure)
  • Memorial Day – Monday, May 27th
  • Juneteenth – Monday, June 19th
  • Independence Day – Thursday, July 4th
  • Labor Day – Monday, September 2nd
  • Veterans Day – Monday, November 11th
  • Thanksgiving Day – Thursday, November 28th
  • Day After Thanksgiving – Friday, November 29th
  • Christmas Day – Wednesday, December 25th