Click here to access the CADENCE user guide andd additional resources
Customer service
(877) 894-8232
Hours of operation
8:00 a.m. — 5:30 p.m. Monday – Friday
Resources
- Resources and a statement from our firm on COVID-19 (coronavirus)
- eFactor Log In (former platform): http://reports.ucfunding.com/efactor/
2023 Holiday Closures
- Good Friday – Friday, April 7th (noon closure)
- Memorial Day – Monday, May 29th
- Juneteenth – Monday, June 19th
- Independence Day – Tuesday, July 4th
- Labor Day – Monday, September 4th
- Thanksgiving Day – Thursday, November 23rd
- Day After Thanksgiving – Friday, November 24th
- Christmas Day – Monday, December 25th